We now Offer Mystery Shopping Services

Customer Service has become the difference between the success or failure for many companies in the new Millennium. As service becomes more and more important to the educated consumer, companies are evaluating, documenting and measuring the level of service the customers are receiving, and how their employees are performing. Mystery Shoppers are being hired to provide an unbiased look at your restaurant – to measure and evaluate the level of service being provided based on your restaurant’s criteria.

The Food Service industry according to Business experts is the most difficult industry to achieve success.  Its failure rate is one of the highest in the world. An integral relationship must coexist between all facets of Operations and Accounting to achieve longevity and maximize profitability. This relationship must be maintained throughout its existence. Any deviation of this precise balance will result in lower profits and eventual failure.  In determining the need for a foodservice expert, consideration should be given in the same manner. In providing effective services, a foodservice consultant must be well versed and well prepared to participate and improve all aspects of the foodservice industry. At Profit Strategies & Solutions we place our emphasis on operational and cost accounting systems & controls. In addition, Barry & Lee are industry experts in finance and accounting practices. This combined “hands-on” knowledge of the foodservice industry and cost accounting practices provides clients with a unique insight into achieving successful and profitable restaurant business partnerships. With this as their catalyst, Barry Brown founded Profit Strategies & Solution in 1994. The concept encompasses the three basic elements of all profitable restaurant enterprises - excellent food product, caring employees and effective back office systems and controls. Beyond that, Barry believes that the main objective and ingredient for success is “hospitality." Your customer should always feel that, not only did they make the right dining choice, but that excellent food is only secondary to the enjoyment of being treated special. As resident experts in the field of Restaurant Consulting - Profit Strategies & Solutions, Inc. are trusted professionals dedicated to increase your restaurants profits!!